| 4/2005 - 7/2007 |
CUSTOMER SERVICE REP. |
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WINDSHIELD PROS |
| MURRIETA/CA |
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* ANSWER MULTIPLE PHONE LINES, WORK WITH INSURANCE
COMPANIES, DEALERSHIPS, BODY SHOPS, AND ENTERPRISE RENT A CAR.
* SET UP APPOINTMENTS, FILE PAPER WORK, AND USE COMPUTER. (MICROSOFT WORK, EXCEL. MDM PROGRAM FOR DISPATCHING AND ECENTRAL PROGRAM)
* INVOICE PAPER WORK, DISPATCH TECHNICIANS, ORDER GLASS, PREPARE MONEY FOR BANK DEPOSIT, 10 KEY TOUCH,
* PROVIDE CUSTOMERS WITH TIMELY NOTICE IN THE EVENT OF STATUS OF SCHEDULES OR POTENTIAL ADVANCES OR DELAYS
* FOLLOW UP CALLS TO MAKE SURE CUSTOMER MET OUR STANDARDS OF SATISFACTION WITH SERVICE.
* COMPLETE OTHER RELATED DUTIES AS ASSIGNED BY SUPERVISOR.
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| 1/2005 - 4/2005 |
RECEPTIONIST |
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EXECUTIVE LANDSCAPING COMPANY |
| FALLBROOK/CA |
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*RECEIVES CALLERS AT ESTABLISHMENT, DETERMINED NATURE OF BUSINESS AND DIRECTED CALLERS TO DESTINATION.
* RECORDED NAME, TIME OF CALL, NATURE OF BUSINESS AND PERSON CALLED UPON, TYPED MEMOS CORRESPONDENCE, REPORTS AND OTHER DOCUMENTS
* USE COMPUTER PROGRAMS SUCH AS: MICROSOFT WORD, EXCEL, POWER POINT, DATA SPREAD SHEET
* ANSWER PHONES, PREPARE TIME CARDS FOR FIELD WORKS, PREPARE BANK DEPOSITS FOR BANK RUN, SORT OUT ALL INCOMING MAIL, FILE DOCUMENTS IN ALPHABETICAL AND NUMERICAL ORDER THRU OUT THE WORK DAY
* RESPONSIBLE FOR ORDERING OFFICE SUPPLIES, ORDERING FIELD WORKERS UNIFORMS, CHECK IN ALL INCOMING ORDERS.
* RUN ERRANDS TO POST OFFICE, BANK
*COMPLETE OTHER RELATED DUTIES ASSIGNED BY SUPERVISOR |
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| 6/2004 - 2/2005 |
SALES, RECEPTIONIST
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WHOLESALE AIRTIME |
| MURRIETA/CA |
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*ANSWER PHONES, ASSIST PEOPLE WITH PROBLEMS ON SERVICE
* FILE, USE COMPUTER: EXCEL, MICROSOFT WORD, FILE DOCUMENTS IN ALPHABETIC AND NUMERICAL ORDER THRU OUT THE DAY
*SET UP APPOINTMENTS, SET UP NEW PHONE SERVICE AND TRANSFER SERVICE FROM DIFFERENT COMPANIES, CALL CUSTOMER WITH FOLLOW UP ON SERVICE TO ENSURE THE PRODUCT AND SERVICE MEET THE HIGHEST DEGREE OF CUSTOMER SATISFACTION
*COMPLETE OTHER RELATED DUTIES AS ASSIGNED BY SUPERVISOR.
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| 9/2003 - 10/2004 TEACHERS AID |
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TEMECULA MIDDLE SCHOOL |
| TEMECULA/CA |
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*TEACHERS AID, ASSISTED WITH DISABLE KIDS
* HELP THEM LEARN HOW TO INTERACT WITH OTHERS, TEACH THEM THEIR COLORS, SHAPES, NAME, HOW TO TRACE LETTERS, MATCH PICTURES, HELP THEM COPE WITH WHAT THEY ARE GOING THROUGH, HELP THEM FEEL IMPORTANT LIKE OTHERS.
*ASSISTED WITH PLANNING TRIPS AROUND SCHOOL, PLAN EVENTS FOR CLASS, PLAN ACTIVES
*ASSIST KIDS WITH THEIR CLASS |
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| 8/2003 - 9/2004 |
CUSTOMER SERVICE REP. |
| ROBINSON’S MAY TEMECULA, CA |
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* BALANCE DRAWER AT START AND END OF EACH SHIFT, REVIEW CASH IN TAKE, BALANCE ALL CASH IN TAKE ACCORDING TO PRINT OUT REPORT OF CASH TAKEN IN THRU OUT SHIFT
*STOCK CLOTHS, SET UP DISPLAYS FOR FLOOR, SET UP PRICES FOR SALES
*RESPONSIBLE FOR CLEANING WORK AREA AT ALL TIMES, HAVE EVERYTHING IN ITS PLACE
*GREET CUSTOMERS, RECITING PROMOTIONS, HELP CUSTOMERS WITH COMPLAINS AND FEEDBACKS
*COMPLETE OTHER RELATED DUTIES AS ASSIGNED BY SUPERVISOR. |
Reference Name:
Jennette Brophy |
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Phone:
951-652-4731 |
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Laura Dagger
909-709-9810
800-706-7767
Safelite Auto Glass: Sales
Maribel Alfaro
951-906-3806
800-706-7767
Safelite Auto Glass: Office Manager for Colton Office
Nathan Gardner
951-772-6801
800-706-7767
Safelite Auto Glass: Office Manager for Murrieta Office
Teri Price
951-255-4640
951-699-9687
Was HR for Empire International
Kevin Herring
714-606-2333
Was Sales Project Manager for Empire International
| ADDITIONAL INFORMATION |
| WORK WELL WITH DIRECTIONS AND DEADLINES, FAST LEARNER, WORK IN FAST PACED ENVIRONMENT, KNOWLEDGE: EXCEL, MICROSOFT WORD, OUTLOOK, AND POWER POINT. ABLE TO WORK INDEPENDENTLY AND WITH A GROUP OF PEOPLE, SOLID COMMUNICATION SKILLS. |
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